Covert and Overt filming
Setting measurable challenges for your sales teams is one sure way of improving business.
So, if you are a retailer, you may want to check up if your sales staff are operating to those standards.
One of the ways is to send in a Secret Shopper and covertly film the customer experience. In that way you can adjust your sales training programmes.
Evolution i provides such a complete covert service as well as filming Vox Pops . This is where, for market research purposes, customers views of your services and products can be openly recorded.
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